The convenience of a 24 hour, self serve solution has shown that it significantly increases customer satisfaction with existing refill programs.
REFILL PROGRAM MUG SALES
The ValidFill Solution drives incremental, high margin beverage sales that are otherwise unobtainable through standard refill programs.
DRIVE NON-FOUNTAIN SALES
The ValidFill Solution drives non fountain sales by reducing line queues at non-fountain beverage sales locations.
REALLOCATION OF LABOR
The ValidFill Solution offloads thousands of pours of labor at service bars, both incremental and existing, by introducing the self serve format to cruise line refill programs.
The ValidFill Solution
The ValidFill Cruise Solution adds intelligence to the beverage transaction to increase customer satisfaction, beverage container sales, and non-fountain sales while providing an opportunity for the reallocation of labor.
The ValidFill Solution has proven to be a high value solution for cruise line customers. Long lines at service bars and limited food service location access frustrates refill customers. By introducing a 24 hour, self serve solution to their guests, cruise customers have seen a significant increase in their guest satisfaction through the elimination of fountain beverage lines.
With the increase in the value of the refill offering, the cruise industry has seen a dramatic increase in sales of the high margin beverage container.
Cruise customers have seen a measurable increase in non fountain beverage sales when the ValidFill Solution has been installed. The guests no longer go to service bars for fountain products, reducing lines and giving the bar staff the ability to focus on non-fountain sales. The ValidFill solution handles thousands of refill transactions per cruise.